What is 360 degree feedback?
360 degree feedback is a process used to assess the performance of an organisation or an individual employee. A functionality that works at all levels within an organisation, 360 feedback process identifies the strengths and weaknesses within the group aiding the development plan.
Applications of a 360 degree survey
This feedback assessment isn't exclusive for the managers and executive team, the process has the capability to be used in multiple scenarios by a range of stakeholders including:
- Manager Peers
More than assessing the performance of people, 360 degree feedback process can be used to assess the following performance indicators:
- Customer satisfaction
- Employee satisfaction and engagement
- Anonymous feedback
- Performance reviews of products, services and people
- Self assessment