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What is 360 degree feedback?

360 degree feedback is a process used to assess the performance of an organisation or an individual employee. A functionality that works at all levels within an organisation, 360 feedback process identifies the strengths and weaknesses within the group aiding the development plan.

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Applications of a 360 degree survey

This feedback assessment isn't exclusive for the managers and executive team, the process has the capability to be used in multiple scenarios by a range of stakeholders including:

  • Employees
  • Manager Peers
  • Managers
  • Customers

More than assessing the performance of people, 360 degree feedback process can be used to assess the following performance indicators:

  • Customer satisfaction
  • Employee satisfaction and engagement
  • Anonymous feedback
  • Performance reviews of products, services and people
  • Self assessment